REQUEST AN APPOINTMENT

Welcome to Spring Hill Practice. What can we help you with today?

BOOKING AN APPOINTMENT

Opening Times

  • Monday to Friday 8:00am – 7.30pm
  • Sunday 10.00am – 4.00pm                 

How to book an appointment

There are three ways to book an appointment with a doctor or another member of our team:

  1. For clinical and/or administrative help such as sick notes, GP letters or test results – fill out an online form via eConsult. An appointment will be arrange for you within 48 hours if needed.
  2. Book an appointment via the NHS app for an appointment within 24 hours with a doctor. You can also book for smears, nursing appointments administrative appointments in this way.
  3. Book an appointment by calling the practice between 8am and 10am in the morning for a same day appointment with a doctor or pharmacist. Call at any time for an appointment with our nursing, HCA, and physiotherapy staff.

NB: When booking an appointment via any of the routes above you may be directed to one of the members of our multidisciplinary team who may be better able to assist you with your inquiry.We have a range of specialist healthcare practitioners at the surgery including: physiotherapists, social prescribers, physician associates, paramedics, nurses, healthcare assistants and pharmacists who work closely with the doctors.

CONTINUITY OF CARE & URGENT QUERIES

Continuity of Care

We like to encourage patients to stay with one particular doctor for reasons of continuity and to improve this all patients have been given a usual doctor.  This will improve the continuity we can offer and result in improvements in care. 

If your doctor is not visible when trying to book an appointment, it might be because they’re away from the Practice (annual/study leave). Please call reception to seek for an alternative. 

Urgent enquiries

Urgent queries can be dealt with on the day. Please telephone first. The emergency doctor is on duty from 9am to 12.30pm and from 2.30pm until 6.30pm. If you have a medical emergency at lunchtime you can ring the practice to obtain the emergency number to get through to us. Please try and telephone before 5pm if you can because large numbers of late calls make it difficult for the doctors to manage workload.

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