Local & National Support Services
Switchboard (UK LGBTQIA+ Support Line)
Switchboard is a confidential national helpline offering information, support and referrals for anyone considering issues around their sexuality or gender identity.
📞 0800 0119 100
LGBT Foundation
LGBT Foundation is a major UK charity providing a wide range of free services to LGBTQ+ communities, including:
Helpline & Email Support – non-judgmental emotional support and information.
Talking therapies and wellbeing support.
Domestic abuse support and advice.
Sexual health services, including advice and testing support.
Befriending and peer support services.
Substance-misuse and recovery support.
Advocacy and community safety resources. nhs.uk+2nhs.uk+2
📞 Helpline: 0345 3 30 30 30
🌐 Website: https://lgbt.foundation/ nhs.uk
Note: Services are currently available remotely (phone, email or online) — check the LGBT Foundation website for the latest details.
Trans-Specific Support – Mermaids
Mermaids offers tailored support for transgender, non-binary and gender-diverse young people and their families, including emotional support and guidance through social or medical transition questions.
📞 0808 801 0400 (Mon–Fri, 9am–9pm) – https://www.switchboard.lgbt/
Other Useful Organisations
We’ve included a list of other national and community organisations that offer LGBTQ+-focused support, information, or activities:
Imaan – LGBTQ+ support for Muslims.
Age UK LGBT+ groups – community groups for older LGBTQ+ adults.
Albert Kennedy Trust – support for LGBTQ+ young people experiencing homelessness.
Gendered Intelligence – trans and gender-diversity support.
LGBT Consortium – development support for LGBTQ+ groups.
Pink Therapy – directory of LGBTQ+-friendly therapists.
Pride Sports – inclusive sport and activity groups.
Galop – support for LGBTQ+ people affected by abuse and hate crime.
Live Through This & Macmillan – cancer support tailored for LGBTQ+ people.
Changing Your Medical Records
If you would like to update your name, pronouns, or gender details in your medical record (including a preferred “known as” name), please contact us and we will support you with the process.
Sexual Health & Screening Information
We can signpost to NHS sexual health advice relevant to lesbian, gay, bisexual and trans patients, including information on screening options and safer-sex guidance.
